FAQs
About our product
Is Go-Be OK for sensitive skin?
Yes. Your Go-Be slips over the tray table and puts a soft layer of clean fabric between your skin and the tray, so you're resting on your own surface — not the tray itself. And because every Go-Be is reusable and machine washable, you can start every trip with a freshly washed cover.How long will my Go-Be last?
Aren’t you bringing the germs with you when you store the Go-Be back in the case?
The germs stay on the tray side of the fabric — your Go-Be is the barrier between the tray and you, so you won't be transporting the tray's germs off the plane on your sleeve. And because every Go-Be is reusable and machine washable, you can wash yours between trips so it starts fresh every time.Aren't single-use wipes more convenient?
One of our brand’s missions is to eliminate the use of single-use wipes, which unfortunately has been surging since the Covid-19 crisis. Many disinfectant wipes contain pesticides and are not biodegradable. As a result, they are filling our landfills, damaging our sewer systems, and finding their way into the sea, causing great harm to marine life.
How do I clean my Go-Be?
Your Go-Be sleeve can be hand-washed or thrown right in the washing machine. The case is also dishwasher-safe!Is the case recyclable?
Yes! The case is 100% recyclable!
Does Go-Be have the ability to conform to different-sized tray tables? My kids tend to touch everything. Their little fingers even touch under the tray. Can Go-Be handle that?
Our Go-Be sleeves fit over most Coach tray tables and cover the entire tray table, even underneath, all flight long. However, our sleeves may not fit over some tray tables in seats that face the bulkhead and have a tray that opens from the seat's arm.May I buy a single Go-Be sleeve?
Can you customize Go-Be sleeves with a corporate logo?
Absolutely! Custom sleeves are a perfect gift for clients and employees and make great swag for conferences. They not only show your employees, clients and conference attendees that you promote sustainability and care about their comfort and well-being, it's also an excellent way to boost your brand visibility. Check out our Custom page for examples, then email your logo to hello@go-besleeves.com to get started. We make it super easy, and our designers are a delight to work with!
What is the size of the Go-Be case?
The case is very compact, measuring 4.5 in. X 4.5 in. X 2 in., and the ends are tapered, giving it a sleek look. The case was designed to fit in the palm of your hand and weighs only 3 oz.
How does the case attach to your carry-on or purse?
Orders & Shipping
How fast will I receive my Go-Be?
Am I able to cancel my online order?
Please contact us at hello@go-besleeves.com if you need to cancel an order for any reason, and we can absolutely refund your money if the order has not yet been shipped. Keep in mind, however, that we are very prompt in our delivery process, and orders are shipped same day unless ordered after 3pm EST.
Are sleeves returnable?
As this is a hygienic product and we need to be absolutely sure the sleeves have not been used, only unopened Go-Be sleeves are returnable. The honeycomb case is returnable for a refund of $5.99 if it has been damaged in any way during transit.