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FAQs

About our product

Is Go-Be's antimicrobial protection OK for sensitive skin?

Each of our tray covers is treated with an innovative, patented antimicrobial treatment that is non-toxic and non-irritating, so it's safe for sensitive skin as well as the environment. 

How long does Go-Be’s antimicrobial protection last?

Go-Be delivers antimicrobial protection for at least 25 washes. Each one of our sleeves has been tested in a third-party laboratory to validate the performance and quality of its advanced antimicrobial chemistry.

Aren’t you bringing the germs with you when you store the Go-Be back in the case?

The advanced antimicrobial technology embedded within each Go-Be tray cover prohibits germs and other microorganisms from growing on the fabric surface, so you won’t be transporting any germs on your Go-Be sleeve from the tray table off the plane.

Aren't single-use wipes more convenient? 

One of our brand’s missions is to eliminate the use of single-use wipes, which unfortunately has been surging due to the Covid-19 crisis. Many disinfectant wipes contain pesticides and are not biodegradable. As a result, they are filling our landfills, damaging our sewer systems, and finding their way into the sea, causing great harm to marine life. 

How do I clean my Go-Be?

Your Go-Be sleeve can be hand-washed or go right in the washing machine. The case is also dishwasher-safe!

Is the case recyclable?

Yes! The case is 100% recyclable!

Does Go-Be have the ability to conform to different-sized tray tables?  My kids tend to touch everything. Their little fingers even touch under the tray. Can Go-Be handle that?

Our Go-Be sleeves fit over most Coach tray tables and cover the entire tray table, even underneath, all flight long. However, our sleeves may not fit over some tray tables in seats that face the bulkhead and have a tray that opens from the seat's arm.

May I buy a single Go-Be sleeve?

Yes! Go-Be antimicrobial tray covers are now available in Singles called Go-Be Solos. Click here. 

What is the size of the Go-Be case? 

The case is very compact, measuring 4.5 in. X 4.5 in. X 2 in., and the ends are tapered, giving it a sleek look. The case was designed to fit in the palm of your hand and weighs only 3 oz.

How does the case attach to your carry-on or purse?

Each Go-Be case has a magnetic tether that securely attaches to any handle and can even fit around your wrist.

 

Orders & Shipping

How fast will I receive my Go-Be?

We offer three shipping options. First class, which takes 3-5 business days; Priority, which takes 2-3 days; and overnight. We ship same day unless ordered after 3pm ET. We don’t ship on Saturday or Sunday.

Can I get my corporate logo on a Go-Be?

Absolutely! Many companies have put their corporate logo on the case so they can give the Go-Be to clients and employees as a gift. Many companies are also giving the Go-Be as swag at conferences. Giving a Go-Be shows your employees and conference attendees how much you care about their well-being. For more information, contact one of our Go-Be team members by filling out the form on the Contact Us page.

Am I able to cancel my online order?

Please contact us at hello@go-besleeves.com if you need to cancel an order for any reason, and we can absolutely refund your money if the order has not yet been shipped. Keep in mind, however, that we are very prompt in our delivery process, and orders are shipped same day unless ordered after 3pm EST.

Are sleeves returnable?

As this is a hygienic product and we need to be absolutely sure the sleeves have not been used, only unopened Go-Be sleeves are returnable. The honeycomb case is returnable for a refund of $5.99 if it has been damaged in any way during transit.

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